Return Policy: Special order pieces may not be returned for exchange. Jewelry may be returned for an exchange for an item or items of equal or greater value within 5 business days after you receive the item. Return shipping is the responsibility of the customer. Please call customer service at 1-888-628-8399 for return notification.
Return Policy - Damaged Items: Please notify us immediately if your package arrives damaged. While we take every measure to properly package our shipments, there are rare occasions when damages occur in transit. Please call customer service at 1-888-628-8399 or email info@cassavoyandco.com and we will work with you to resolve this matter.
Contact Us: If you have any questions, please do not hesitate to contact us and we will be happy to help you. Customer service is open M-F 9-5 EST. Contacting us via email is the fastest and most efficient way to contact us. There is always a Cassavoy & Co. employee monitoring emails. Most emails will receive a reply within 12 to 24 hours upon receiving them.
Toll-free: 1-888-628-8399 Email: info@cassavoyandco.com Shipping address: 1237 Willivee Drive Decatur, GA 30033
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