Return Policy:
If you are unhappy with your online purchase, it may be returned for a refund or exchange within 14 days of receiving your order. Refund will be less the shipping charges. Special order pieces may not be returned. Return shipping is the responsibility of the customer. Please call customer service (1-888-628-8399) or email (info@cassavoyandco.com) for return notification.
Damaged Items:
Please notify us immediately if your package arrives damaged. While we take every measure to properly package our shipments, there are rare occasions when damages occur in transit. Please call customer service at 1-888-628-8399 or email info@cassavoyandco.com and we will work with you to resolve this matter.
Contact Us:
If you have any questions, please do not hesitate to contact us and we will be happy to help you. Email is the fastest and most efficient way to contact us. Most emails will receive a reply within 12 to 24 hours upon receiving them.
Toll-free: 1-888-628-8399
Email: info@cassavoyandco.com
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